Training Brochures

ISO 9001 Training Courses

ISO 9001 – Introduction Course

ISO 9001 Introduction training course enables you to comprehend the basic concepts of a Quality Management System (QMS).

By attending the ISO 9001 Introduction course, you will understand the importance of a Quality Management System and the benefits that businesses, society and governments can obtain

ISO 9001 – Foundation Course

ISO 9001 Foundation training enables you to learn the basic elements to implement and manage a Quality Management System (QMS) as specified in ISO 9001. During this training course, you will be able to understand the different modules of a QMS, including QMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

ISO 9001 – Lead Implementer Course

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.

ISO 9001 – Lead Auditor Course

ISO 14001 Training Courses

ISO 14001 – Introduction Course

ISO 14001 Introduction training course enables you to comprehend the basic concepts of an Environmental Management System (EMS).

By attending the ISO 14001 Introduction course, you will understand the importance of an Environmental Management System and the benefits that businesses, society and governments can attain.

ISO 14001 – Foundation Course

ISO 14001 Foundation training enables you to learn the basic elements to implement and manage an Environmental Management System (EMS) as specified in ISO 14001. During this training course, you will be able to understand the different modules of an EMS, including EMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

ISO 14001 – Lead Implementer Course

ISO 14001 – Lead Auditor Course

ISO 14001 Lead Auditor training enables you to develop the necessary expertise to perform an Environmental Management System (EMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

OHSAS 18001 Training Courses

OHSAS 18001 – Introduction Course

OHSAS 18001 Introduction training course enables you to comprehend the basic concepts of an Occupational Health and Safety Management System (OHSMS).

OHSAS 18001 – Foundation Course

OHSAS 18001 Foundation training enables you to learn the basic elements to implement and manage an Occupational Health and Safety Management System (OHSMS) as specified in OHSAS 18001. During this training course, you will be able to understand the different modules of an OHSMS, including OHSMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

OHSAS 18001 – Lead Implementer Course

OHSAS 18001 – Lead Auditor Course

ISO/IEC 27001 Training Courses

ISO/IEC 27001 – Introduction Course

ISO/IEC 27001 Introduction training course enables you to become familiar with the basic concepts of an Information Security Management System (ISMS).

By attending the ISO/IEC 27001 Introduction training course, you will understand the importance of ISMS and the benefits that businesses, society and governments can obtain.

OHSAS 18001 – Foundation Course

ISO/IEC 27001 – Lead Implementer Course

ISO/IEC 27001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security Management System (ISMS) based on ISO/IEC 27001. During this training course, you will also gain a thorough understanding of the best practices of Information Security Management Systems to secure the organization`s sensitive information and improve the overall performance and effectiveness.

ISO/IEC 27001 – Lead Auditor Course

ISO/IEC 27001 Lead Auditor training enables you to develop the necessary expertise to perform an Information Security Management System (ISMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the necessary knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process

ISO/IEC 20000 Training Courses

ISO/IEC 20000 – Introduction Course

This one-day training enables participants to be familiar with the basic concepts of implementation and management of an Service Management System (SMS) as specified in ISO/IEC 20000-1:2005. The participant will learn the different components of an SMS, including the SMS policy, measuring performance, management’s commitment, internal audit, management review and continual improvement.

ISO/IEC 20000 – Foundation Course

This course enables the participants to learn about the best practices for implementing and managing a Service Management System as specified in ISO/IEC 20000-1, as well as the best practices for implementing the Service Management processes starting from the ISO/IEC 20000.

ISO/IEC 20000 – Lead Implementer Course

This five-day intensive course enables the participants to develop the necessary expertise to support an organization in implementing and managing a Service Management System as specified in ISO/IEC 20000-1. Also, the participants will gain a thorough understanding of in best practices for planning and implementing the Service Management processes starting from the fields of ISO 20000 planning and implementing new and changed services, service delivery process, relationship management processes, problem resolution process, control processes and release processes. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is fully compatible with ISO 20000-2 (Guidelines for the Implementation of an SMS) and ITIL.

ISO/IEC 20000 – Lead Auditor Course

This five day intensive course enables the participants to develop the necessary expertise to audit a Service Management System (SMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 and certification audits according to ISO 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.

ISO 22301 Training Courses

ISO 22301 – Introduction Course

ISO 22301 Introduction training course enables you to comprehend the basic concepts of a Business Continuity Management System (BCMS). By attending the ISO 22301 Introduction course, you will understand the importance of a Business Continuity Management System and the benefits that businesses, society and governments can obtain.

ISO 22301 – Foundation Course

ISO 22301 Foundation training enables you to learn the basic elements to implement and manage a BCMS as specified in ISO 22301. During this training course, you will be able to understand the different modules of a BCMS, including BCMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

ISO 22301 – Lead Implementer Course

ISO 22301 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Business Continuity Management System (BCMS) based on ISO 22301. During this training course, you will also gain a thorough understanding of the best practices of Business Continuity Management Systems and be able to provide a framework that allows the organization to continue operating efficiently during disruptive events.

ISO 22301 – Lead Auditor Course

ISO 22301 Lead Auditor training enables you to develop the necessary expertise to perform a Business Continuity Management System (BCMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the necessary knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

ISO 22000 Training Courses

ISO 22000 – Introduction Course

ISO 22000 Introduction training course enables you to comprehend the basic concepts of a Food Safety Management System (FSMS). By attending the ISO 22000 Introduction course, you will understand the importance of a Food Safety Management System and the benefits that businesses, society and governments can obtain.

ISO 22000 – Foundation Course

ISO 22000 Foundation training enables you to learn the basic elements to implement and manage a Food Safety Management System (FSMS) as specified in ISO 22000. During this training course, you will be able to understand the different modules of a FSMS, including FSMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

ISO 22000 – Lead Implementer Course

ISO 22000 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Food Safety Management System (FSMS) based on ISO 22000. During this training course, you will also gain a thorough understanding of the best practices of Food Safety Management Systems and be able to apply them in an organization’s food supply chain in order to effectively control food hazards and ensure quality and safety.

ISO 22000 – Lead Auditor Course

ISO 22000 Lead Auditor training enables you to develop the necessary expertise to perform a Food Safety Management System (FSMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

ISO 26000 Training Courses

ISO 26000 – Introduction Course

ISO 26000 Introduction training course enables you to comprehend the fundamental concepts of a Social Responsibility Program (SRP). By attending the ISO 26000 Introduction course, you will understand the importance of a Social Responsibility Program and the benefits that businesses, society and governments can obtain.

ISO 26000 – Foundation Course

ISO 26000 Foundation training enables you to learn the best practices and guide organizations to operate in a socially responsible way. During this training course, you will be able to understand the Social Responsibility strategies.

ISO 26000 – Lead Implementer Course

ISO 26000 Lead Implementer training enables you to develop the necessary expertise to support an organization in contributing to sustainable development based on ISO 26000. During this training course, you will also gain a thorough understanding of the core subjects, principles and practices of Social Responsibility and be able to effectively apply them in an organization in order to improve its Social Responsibility performance, engagement and credibility.

ISO 26000 – Lead Auditor Course

ISO 26000 Lead Auditor training enables you to gain comprehensive knowledge of the key principles and subjects of social responsibility, which are required to audit the integration of a Social Responsibility Program (SRP) within an organization. The Lead Auditor training will equip you with the necessary expertise to measure an organization’s performance in terms of sustainable development, legal compliance and society’s welfare based on ISO 26000.

ISO 28000 Training Courses

ISO 28000 – Introduction Course

ISO 28000 Introduction training course enables you to comprehend the basic concepts of a Supply Chain Security Management System. By attending the ISO 28000 Introduction course, you will understand the importance of a Supply Chain Security Management System and the benefits that businesses, society and governments can obtain.

ISO 28000 – Foundation Course

ISO 28000 Foundation training enables you to learn the basic elements to implement and manage a Supply Chain Security Management System (SCSMS) as specified in ISO 28000. During this training course, you will be able to understand the different modules of a SCSMS, including SCSMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

ISO 28000 – Lead Implementer Course

ISO 28000 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Supply Chain Security Management System (SCSMS) based on ISO 28000. During this training course, you will also gain a thorough understanding of the best practices of Supply Chain Security Management Systems and be able to improve efficiency in managing potential security risks and their impacts in an organization`s supply chain.

ISO 28000 – Lead Auditor Course

ISO 28000 Lead Auditor training enables you to develop the necessary expertise to perform a Supply Chain Security Management System (SCSMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the necessary knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

ISO 31000 Training Courses

ISO 31000 – Introduction Course

ISO 31000 Introduction training course enables you to comprehend the basic concepts of Risk Management. By attending the ISO 31000 Introduction course, you will understand the importance of Risk Management and the benefits that businesses, society and governments can obtain.

ISO 31000 – Foundation Course

ISO 31000 Foundation training enables you to learn the basic elements to implement a Risk Management process and framework. During this training course, you will be able to understand the fundamental Risk Management strategies.

ISO 31000 – Risk Manager Course

ISO 31000 Risk Manager training enables you to gain comprehensive knowledge of the fundamental principles, framework and process of Risk Management based on ISO 31000. During this training course, you will also gain a thorough understanding of the best practices of Risk Management and be able to effectively apply them in an organization in order to effectively implement a Risk Management process.

ISO 31000 – Lead Risk Manager Course

ISO 31000 Lead Risk Manager training enables you to acquire the expertise to support and lead an organization and its team to successfully identify, understand and manage a risk process based on ISO 31000. During this training course, you will also gain comprehensive knowledge of the best practices used to implement a Risk Management framework that provides the foundation for designing, implementing, monitoring, reviewing and continually improving a Risk Management process in an organization.

ISO/IEC 27002 Training Courses

ISO/IEC 27002 – Introduction Course

This one-day training enables participants to be familiar with the basic concepts of the implementation and management of Information Security controls as specified in ISO/IEC 27002. The participant will also be given a thorough grounding in the best practices used to implement information security controls from all the areas of ISO 27002.

ISO/IEC 27002 – Foundation Course

This course enables participants to learn about the best practices for implementing and managing Information Security controls as specified in ISO/IEC 27002. This training also helps to understand how ISO/IEC 27002 and ISO/IEC 27001 relate with ISO/IEC 27003 (Guidelines for the implementation of an ISMS), ISO/IEC 27004 (Measurement of information security) and ISO/IEC 27005 (Risk Management in Information Security).

ISO/IEC 27002 – Manager Course

This three-day intensive course enables participants to develop the expertise needed to support an organization in implementing and managing an Information Security Management System (ISMS) based on ISO/IEC 27002.

ISO/IEC 27002 – Lead Manager Course

This five day intensive course enables the participants to develop the expertise needed to support an organization in implementing and managing the information security controls of an Information Security Management System (ISMS) based on ISO/IEC 27001. Participants will also be given a thorough grounding in the best practices used to implement information security controls from all the areas of ISO/IEC 27002. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). It is also fully compatible with ISO 27003 (Guidelines for the Implementation of an ISMS), ISO 27004 (Measurement of Information Security) and ISO/IEC 27005 (Risk Management in Information Security).

ISO 16949 Training Courses

ISO 16949 – Introduction Course

This one-day training enables the participants to be familiar with the basic concepts of the implementation and management of an Automotive Quality Management System (AQMS) as specified in IATF 16949:2009. The participant will learn the different components of an Automotive Quality Management System, including the AQMS quality manual, product realization processes, customer related product requirements, management’s commitment, internal audit, management review and continual improvement.

ISO 16949 – Foundation Course

This course enables the participants to learn about the best practices for implementing and managing an automotive related quality management system based on IATF 16949:2009, The participant will learn the different components of an automotive related quality management system (AQMS), including management systems that are mostly used by organizations, QMS controls and measures, personnel and their roles, training requirements, production process, reducing production waste, and dealing with customer production requirements.

ISO 16949 – Lead Implementer Course

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System in Automotive industry (AQMS) based on IATF 16949:2009. Participants will also gain a thorough understanding of best practices used to implement management systems in automotive production field, with methodologies based on requirements of IATF 16949. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization – A quality management approach).

ISO 16949 – Lead Manager Course

This five-day intensive course enables participants to develop the needed expertise to audit a Quality Management System in the Automotive industry (AQMS) based on IATF 16949 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021 standards. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.

ISO 29100 Training Courses

ISO 29100 – Lead Privacy Implementer Course

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Privacy Framework based on ISO 29100, the Generally Accepted Privacy principles and guidance from international information commissioners. Participants will gain a thorough understanding of how to design, build and lead organizations privacy programs covering business processes, ICT systems and services, through the use of best practices. The training provides a privacy framework which specifies a common privacy terminology, defines the actors and their roles in processing personally identifiable information (PII), describes privacy safeguarding considerations and provides references to known privacy principles for information technology. Based on this knowledge delegates will have the skills to build privacy frameworks that allow their organisation to maintain compliance to the many privacy directives and laws worldwide.

Risk Assessment with the EBIOS Method Training Courses

Risk Assessment with the EBIOS Method

It should be noted that this training can be delivered as a specific course or in combination with ISO 27005 or ISO 31000. In this three-day intensive course participants develop the competence to master the basic risk management elements related to all assets of relevance for information security using EBIOS method. The EBIOS method (Expression des Besoins et Identification des Objectifs de Sécurité) was developed by ANSSI in France. Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assessment and manage risks in time by being familiar with their life cycle. This training fits perfectly in the framework of an ISO/IEC 27001 standard implementation process.

Risk Assessment with the OCTAVE Method Training Courses

Risk Assessment with the OCTAVE Method

It should be noted that this training can be delivered as a specific course or in combination with ISO 27005 or ISO 31000. In this three-day intensive course participants develop the competence to master the basic risk management elements related to all assets of relevance for information security using OCTAVE method. The OCTAVE method (Operationally Critical Threat, Asset, and Vulnerability Evaluation) was developed by CERT (Computer Emergency Response Team). Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assessment and manage risks in time by being familiar with their life cycle. This training fits perfectly in the framework of an ISO/IEC 27001 standard implementation process.